Monthly DevOps support plans
Every plan guarantees availability during business hours. We bill monthly and you can cancel anytime. Pay yearly for Standard or Premium and get 12 months for the price of 10.
Basic
Ideal for tiny businesses or small startups needing occasional support.
- Client portal
- Ticketing system
- Monitoring and audit (basic)
- Up to 3 hours of work per month
- Business-hours support
- Basic monthly reporting
Additional hours $180/hr · Off-hours 1.5×
Get started with BasicStandard
Perfect for small businesses requiring regular maintenance and optimization.
- Everything in Basic
- Advanced monitoring and performance optimization
- Up to 10 hours of work per month
- Quarterly strategy sessions
- Yearly: 12 months for the price of 10
Additional hours $160/hr · Off-hours 1.5×
Get started with StandardPremium
Best for medium businesses needing comprehensive, continuous support.
- Everything in Standard
- Comprehensive monitoring, optimization and continuous improvement
- Up to 35 hours of work per month
- Monthly strategy sessions
- Priority support
- Yearly: 12 months for the price of 10
Additional hours $140/hr · Off-hours 1.5×
Get started with PremiumEnterprise
For large businesses with custom requirements.
- Fully customized support plan
- Dedicated account manager
- Unlimited hours based on agreement
- Custom monitoring and optimization strategies
- 24/7 priority support
- On-demand strategy sessions
Custom quote
Contact usSecure checkout via Stripe · Cancel anytime from the client portal · Charges stop from the next billing cycle
Compare plans
| Feature | Basic | Standard | Premium | Enterprise |
|---|---|---|---|---|
| Monthly price | $499 | $1,500 | $4,900 | Custom |
| Included hours per month | Up to 3 | Up to 10 | Up to 35 | Unlimited, by agreement |
| Additional hours | $180/hr | $160/hr | $140/hr | Custom |
| Client portal & ticketing | Yes | Yes | Yes | Yes |
| Monitoring and audit | Basic | Advanced | Comprehensive | Custom |
| Performance optimization | No | Yes | Yes, with continuous improvement | Custom |
| Strategy sessions | No | Quarterly | Monthly | On demand |
| Reporting | Basic monthly | Basic monthly | Basic monthly | Custom |
| Support hours | Business hours | Business hours | Business hours, priority | 24/7 priority |
| Off-hours support | 1.5× rate | 1.5× rate | 1.5× rate | Custom |
| Dedicated account manager | No | No | No | Yes |
| Yearly billing | No | 12 months for the price of 10 | 12 months for the price of 10 | Custom |
Why a plan instead of a freelancer?
A subscription gives you a team that already knows your environment and answers every business day. You don't have to brief a new person each time something breaks.
- Dedicated attentionYour environment, your tickets, your knowledge base.
- Consistent availabilityGuaranteed during business hours, every week.
- Deeper contextOngoing work teaches us your setup in a way a one-off contractor can't match.
- No repeated onboardingReliable expertise without re-explaining your setup.
Frequently asked questions
What are your business hours?
9 AM to 5 PM, Monday to Friday, Eastern Time. Support outside these hours is billed at 1.5× the regular rate.
How do I sign up?
Pick a plan on this page and complete checkout. For Enterprise, contact us for a custom quote.
Can I cancel?
Yes, anytime, through the client portal. Charges stop from the next billing cycle.
Do unused hours roll over?
No. Unused hours do not roll over to the next month.
How are additional hours billed?
After you approve the work, additional hours are charged automatically to your card at your plan's hourly rate.
What happens after I subscribe?
You log in to the client portal, add your business details and book an onboarding call. On the call we walk you through the services and how support works.